Privacy Policy

1. Introduction

Aegion Metin2 Private Server ("Aegion", "we", "us", "our") is committed to protecting the privacy of our players. This Privacy Policy explains what information we collect when you use our website (aegion.sbs) and game server, how we use it, and how we keep it safe.

By registering or playing on Aegion, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information — Username, password (stored as a hashed/encrypted value), and email address provided during registration.
• Technical data — IP address, hardware ID (HWID), and browser/client version, used for security monitoring and multi-account detection.
• Game data — Character names, levels, items, game logs, and in-game actions for gameplay purposes and anti-cheat enforcement.
• Communication data — Messages sent through in-game chat and support tickets, retained for moderation and anti-cheat purposes.

We do not collect financial data such as credit card numbers or bank details. Any payments or donations are processed by third-party providers under their own privacy policies.

3. How We Use Your Information

• To create and manage your game account.
• To provide and improve the game server and website.
• To enforce our Terms of Service and detect violations such as cheating or multi-farming.
• To respond to support requests and inquiries.
• To send important account-related notifications (e.g. security alerts). We do not send marketing emails.
• To analyse server performance and player activity for operational improvements.

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. Your information may be shared only in the following circumstances:

• Legal obligations — If required by law or in response to a valid legal request.
• Staff access — Aegion administrators and senior Game Masters may access account data strictly for moderation and support purposes.

5. Data Retention

Account data is retained for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate security purposes (e.g. banned accounts).

6. Cookies

Our website may use cookies and similar technologies to maintain session state (keeping you logged in) and to analyse website traffic. You can disable cookies in your browser settings, but this may affect website functionality such as the login panel.

We do not use third-party advertising cookies.

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. Passwords are stored using industry-standard hashing algorithms. However, no system is completely secure, and we cannot guarantee absolute security of your data.

If you suspect your account has been compromised, please contact us immediately via Discord.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated personal data.
• Object to certain uses of your data.

To exercise any of these rights, please contact us via our Support page or Discord.

9. Children's Privacy

Aegion is intended for players aged 13 and over. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Server after changes constitutes your acceptance of the revised policy.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us via our Discord server or the Support page.